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FAQ

Who is the brand for?

For anyone who values comfort, versatility, and self-expression, designed to be worn in the gym, at raves and festivals, or as everyday streetwear.

Can I order multiple sizes or styles in one order?

Absolutely! More the merrier. Reach out to us if you have any questions.

When will my order ship?

Please allow pre sale items to ship 2-6 weeks after pre-sale ends. You’ll receive tracking once it’s on the way.

What if my item arrives damaged or incorrect?

Email us within 24 hours of receiving your items and we will make it right.

Do you accept returns or exchanges?

Due to limited drops, we accept returns/exchanges only for unworn items that have been damaged during production and or incorrect orders. All refunds requested are not guaranteed.

How do your items fit?

Most items are oversized. Refer to sizing charts for measurements. True to measurements on sizing charts.

What size should I get if I’m between sizes?

If you prefer a tight fit, size down. For a looser fit, size up.

Are your pieces, movement, friendly, rave proof, and durable?

Yes!

Where does Vortex ship from?

United States.

Does Vortex ship internationally and domestically?

Yes!

How can I stay updated on future drops?

Follow Vortex on Instagram, Tik Tok and sign up for our emails!

How should I wash my items?

Refer to each product for more details.